TRIP LEADER FAQ

Do I automatically have admin access as a Trip Leader?

No. Our team will need to add you as admin to the trip. This gives access to funding, team member information, meeting management and trip details.
How do I log in?

Follow link to login: https://proclaim.gomethod.app/login (use login from application process). Select your trip in the list Get acquainted with your Dashboard
How to find my trip application page?

Details > Navigate to “Event URL” > Copy & Paste to share
Can I change/update the trip cost?

Yes. Details > (Right-hand side) Edit > Scroll down to Cost > Total Cost / Deposit Per Person REMINDER: Leader should send a message to the team member and let them know that their funding goal has been updated
Am I responsible for reviewing applications?

Yes, Trip leaders should review applications and accept them: Applicants > Click on applicant profile > Actions > Accept / Deny / Withdraw
Does each member have to apply?

All team members should go through the application process for each trip to ensure that we have all required information REMINDER: All applicants should save their username and password for future use.
Can I remove a team member from my event or move them to another trip?

Yes, after they have been accepted as a team member. Team members > Click Profile > Scroll down (bottom two buttons on Left-hand menu) > Move Event / Remove
How to add a team member or leader without applying?

You will need to bypass the application process Team Members > View Team Members > Actions > Add Member > Type in First and Last Name > If profile does not populate, click Invite A New Person and fill in details. REMINDER: This should be saved for church/org staff who are not attending the trip. All trip participants need to go through the application process.
How does each team member fundraise for their trip?

Through their Personal Trip URL. Log into go.method account > click into your event > Team Members > View Team Members > Click Profile > (Top right-hand side) Locate “Personal Trip URL” and copy/paste link
Can Team Members see who has donated to their trip?

Yes. Remind Team Members to look at their Donor list before the trip if they would like to write thank-you letters. All trip info will be archived from the system once the trip gets back. Donor list found under Funding section
When should I remind my team about funding goals?

Two weeks prior to final payment due. Send a reminder email that they need to finish funding their trip. (GoMethod will begin sending reminders that their expenses are due) REMINDER: Funding milestones can be found at the bottom of the Details page.
What if a Team Member is having their trip funded by the church/organization or has a different fundraising goal?

Funding goals for each team member can be edited under their profile Team Member > View Team Member > Click Profile > (Top Right-Hand Side) Funding Goal > Change funding > Change Balance > Update Goal REMINDER: Leader should send a message to the Team Member and let them know that their funding goal has been updated
What if trip donors want to use cash or check?

All checks need to be made out to Proclaim Cuba. Address check to “Proclaim Cuba” Specify in Memo - Participant Name, Church Name, Trip Dates Send check to “P.O Box 700752, Dallas, TX 75370” REMINDER: To see a reflected balance on Team Member’s account, Proclaim Cuba staff must click on the team member profile> funding> add funds > Type in check info & save
Am I in charge of scheduling out meetings?

Yes, trip leaders should schedule the following meetings for their group: Orientation (2mo-2 week before trip) Packing Party (Week of Trip) REMINDERS: Ensure that a Proclaim Cuba Team member and trip participants are available for your meeting times (If applicable) Determine whether or not a service group should be involved with packing party When setting up a meeting - Scroll down and click “Yes” to send updated details to team members Set a reminder “One week before”